FAQs

FAQs

Shipping

1.How long will my order take to dispatched?

 

We just need no longer than 1-3 business day to deal with your order.

 

Please contact us firstly if you are not in the continental United States,

such as the following regions PR, AK, HI, GU, AA, AE, and AP.

 

Please contact us if you use PO Boxes.

 

 

 

2.How long will my order take to ship?

 

For Standard Service, it takes 10~15 working days to arrive after dispatched.

 

For Express Service, it takes 5~10 working days to arrive after dispatched

 

During rush days, please estimate extra 5 business days more than usual.

 

 

 

 3.Can I track my order?

 

One working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

 

 

 

 4.Can I change my address?

Please contact us (service@owneran.com) before your item has been dispatched.

 

 

 5.Can I get delivery to countries outside of the US?

Please contact us (service@owneran.com) to ask for the accurate reply.

 

You are properly to pay an extra shipping cost when shipping to countries outside of the US.

 

 

 

Warranty

All of our products carry at least one year warranty.

 

Please look at the product listing or contact us for details!